SHIPPING INFORMATION
We ship around the globe. So wherever you are, you can get the best advice on the greatest gear at the best prices! We currently do not ship to Sudan, Cuba and Uganda.
Item Restrictions
Before completing any purchase, please check all product Specifications (“SPECS” tab) to make sure you’re choosing compatible items that will work in your country. In addition, please confirm that your country’s import rules and regulations will allow you to import the item you’re purchasing.
We will ship your order using the fastest, safest, and most reliable method possible, Shipping fees are based on the destination, size and weight of your item(s), all shipping charges are estimated.
Simply just inform our staff with your complete shipping address details, we will respond with a quote as soon as we can. Please send us an email with your Home / Mobile / Office phone number, so that we can add it to your shipping data. These informations will speed up the shipping process as the shipping agent can call you in case you are not present at your shipping address in the moment of delivery. Order will be shipped out to your declared shipping address as soon as possible after payment is confirmed. It takes within 24 hours for your order to be processed (to double check parcel content and to add extra gifts). We generally ship the parcel with a trackable shipment with tracking number provided. Shipment can track online, we will provide you with a link to track your package online and traceable recorded delivery and you can track their progress via the couriers website.
Delivery Areas
At the checkout your delivery address will be checked against a list of postcodes we deliver to, if your postcode falls within our serviced areas you will receive FREE delivery. Some large items cannot be delivered to these postcodes please call us to confirm.
How we Deliver
The delivery of products purchased by you will be as follows:
– Small items (max 4 feet in length): Delivered to you using Postal Service, DHL, UPS, TNT, FedEx, Etc.
– Large/Weight items (over 4 feet in length): Delivered to you through Sea Freight using Freight Forwarder.
Your order will take between 7 and 14 business days. Deliveries will be made between Monday to Friday during business hours. If your order exceeds 21 working days the company shipping agent will contact you.
Track your delivery
You can track your order by creating a personal account and visit our website. You will be able to login and check your order status as often as you like. You can contact our Customer Service Team for any order enquirie.
Change of delivery details
You can contact our Customer Service Team if we have already processed your order and you plan to change your delivery address.
What happens if you are not home to accept delivery?
If we find your home is unattended then smaller products delivered through Shipping agent will be re-directed to the nearest Agent Office and a collection notice will be left in your letterbox or under your front door. Large orders will be delivered via a courier and if your home is unattended a notice will be left in your letterbox or under your door advising our Customer Service contact details. You can contact our Customer Service Team to make another delivery time.